MEDHA / PRIVACY POLICY
Your play.
Your information.
This policy explains how Triviolt LLC handles information when you use MEDHA and contact us for support.
Last updated September 9, 2026
Information on your device
MEDHA saves game progress, unfinished games, favorites, recent activity and preferences on your iPhone. These records let you continue playing and personalize your settings. The app uses local timers for game mechanics and reads local save-file metadata to check saved records.
Your device backup settings may include MEDHA’s local files in backups managed by Apple. Deleting MEDHA may remove local saves. Restoring an App Store purchase does not restore deleted game saves.
Subscriptions and payments
Apple processes MEDHA Plus payments. MEDHA receives purchase and subscription status through Apple’s StoreKit framework to unlock the games you can access. We do not receive your full payment-card details. A MEDHA cloud account is not required to buy or restore Plus.
Usage analytics
MEDHA sends selected game starts and completions, paywall interactions, purchase outcomes and coarse purchase errors to PostHog in the United States. Events include a random installation identifier, app version, build and timestamps. We do not send names, email addresses, game answers, scores, Apple account identifiers or receipts. We do not record your screen or track you across other companies’ apps. PostHog receives network information such as your IP address to deliver the service; geographic enrichment is disabled.
Turn off Share usage analytics in You → Settings to stop collection and clear unsent events. Re-enabling creates a new installation identifier. This switch does not delete events already received. Unsent events are held locally for up to seven days, with a limit of 200 events. Contact us for privacy requests about data already received. Analytics records are retained in our PostHog project under its configured retention settings.
Advertising and tracking
We do not sell your personal information or use analytics for cross-company advertising tracking.
When you contact support
If you email us, we receive your email address and the information you choose to include, such as a description of an issue or a screenshot. We use this information to respond and investigate your request. Please avoid including passwords, payment-card details or unrelated personal information.
Support correspondence is kept only as needed to handle your request, maintain necessary service records or meet legal obligations. You can contact us to request access to or deletion of correspondence relating to you, subject to those obligations.
This website and service providers
This website is hosted on Cloudflare Pages. Hosting and email providers process technical information, such as IP addresses and request or delivery logs, to deliver and protect their services. The website does not add advertising trackers, analytics scripts or a contact-form database.
Your choices
You can reset game progress or change preferences in You → Settings and clear recent activity from You. These actions affect the records described in their confirmation screens. Manage or cancel your subscription through Apple; resetting progress or deleting the app does not cancel billing.
Changes to this policy
We will update this page when our practices change and revise the date above. If we introduce a feature that changes how information is handled, its privacy information will explain those changes.
Contact
MEDHA is operated by Triviolt LLC.
For privacy questions or requests, email support@triviolt.com.